Real Results for Real Businesses
Here's how I've helped startups and SMBs cut costs, boost efficiency, and scale faster. No fluff, just measurable outcomes that matter to your bottom line.
Case Studies
Every project starts with understanding your specific challenges. Here's how I've solved similar problems for other businesses.
AI-Powered Customer Support Automation
Problem
A growing SaaS startup was drowning in customer support tickets, with response times averaging 24+ hours and support costs eating 30% of revenue. Their small team couldn't scale with demand.
Solution
Implemented an AI-powered support system with intelligent ticket routing, automated responses for common issues, and seamless human handoff for complex problems. Integrated with existing CRM and knowledge base.
Outcome
Support response time dropped to under 2 hours, customer satisfaction increased by 45%, and support costs reduced by 60% while handling 3x more tickets with the same team size.
Key Results
Hybrid Cloud Infrastructure Optimization
Problem
A mid-size e-commerce company was burning $15k/month on cloud costs with frequent downtime during traffic spikes. Their on-premise servers were underutilized while cloud resources were overprovisioned.
Solution
Designed and implemented a hybrid cloud architecture using Kubernetes for container orchestration, automated scaling policies, and intelligent workload distribution between on-premise and cloud resources.
Outcome
Reduced infrastructure costs by 70%, achieved 99.9% uptime during Black Friday traffic (10x normal load), and improved deployment speed from hours to minutes.
Key Results
Custom Integration & Workflow Automation
Problem
A logistics company was manually processing 500+ orders daily across 5 different systems, leading to errors, delays, and 20+ hours of manual work per day. Data inconsistencies were causing customer complaints.
Solution
Built custom API integrations connecting their ERP, CRM, shipping, and inventory systems. Implemented automated workflows for order processing, inventory updates, and customer notifications with error handling and rollback capabilities.
Outcome
Eliminated 95% of manual data entry, reduced order processing time from 45 minutes to 3 minutes, and achieved 99.8% data accuracy across all systems.
Key Results
Portfolio
Featured projects that showcase my work in web development and design.
Donveil.com
A premium fashion and lifestyle brand focusing on elegant veiling and luxury fashion products with a sophisticated e-commerce platform.
The Bottom Line
These aren't just success stories—they're proof that the right tech strategy can transform your business. Whether you're drowning in manual processes, burning cash on inefficient systems, or struggling to scale, there's a solution.